BetterBodyShops is an on-line directory for consumers that lists reputable and experienced body shops by zip code or location.  Consumers who need a body shop for collision repair, custom restoration, exterior refinish, or interior refurbish can select a shop from the listing, feeling assured that their selection will be a good one.

Each shop listed on this website has important industry credentials that indicate a high level of commitment to provide quality work and service to the communities they serve.  The various industry credentials and affiliations available to body shops are presented and described below, and the individual BBS listings specify the credentials for each shop.

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Enter the requested information below for a list of qualified collision repair facilities in your area.

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BBS is growing rapidly, so if you don’t locate a shop in your area, be sure to check back later.  In the meantime, use our site to educate yourself about collision repair shops and the collision process, so that you can use the information wisely.  Please tell your friends about this site and how it will help them select a better body shop….

Shops are qualified on BBS by demonstrating evidence that they meet the following requirements:

  1. The necessary tools & equipment for collision repair, as required by CIC Class A designation and/or Insurance DRP requirements.
  2. On-going training certification to keep abreast of today’s fast changing vehicle technology and business management through I-CAR, ASE, and/or ASA.
  3. Customer Service feedback through CSI and/or DRP programs.

These credentials require a high level of commitment and dedication for body shops to acquire and maintain.  While not inclusive, shops following these designations represent the best collision repair facilities available.

Professional designations for the collision refinish industry

I-CAR GOLD CLASS—I-CAR is a national non-profit training organization for the automotive collision industry.  Body shops with the Gold Class designation have completed the highest level of specific collision/refinish industry training. ASE Blue Seal of Excellence—ASE is the National Institute for Automotive Service Excellence that provides the industry standard of competency, verifying the skills and knowledge of automotive technicians through a professional certification process.
CIC CLASS A—The Collision Industry Conference is an industry forum comprised of experts in all fields of the collision industry that have developed stringent guidelines for collision repair facilities to achieve the highest designation level for a body shop. SCRS—The Society of Collision Repair Specialists is a national association of industry professionals who meet regularly to discuss current issues, promote professionalism, and introduce concepts that benefit the industry and the consumer.  Many states have local SCRS affiliates with body shop members.
AMI—The Automotive Management Institute is an educational resource for business management.  The institute works to improve business practices and increase management expertise and professionalism in the automotive service industry through accredited programs. ASA—The Automotive Service Association is a membership organization that provides multiple resources and leadership in automotive service and repair by advancing professionalism and excellence in the automotive service industry.
CSI—Customer Service Indexing—is a method of measuring the level of satisfaction customers receive when doing business with collision repair facilities.  CSI results provide body shops with valuable information used to improve their performance.  Various companies provide CSI for the collision industry. DRP—Direct Repair Program—is an affiliation between a collision repair facility and an automotive insurance company.  Shops may have DRP contracts with several insurers who have certain standards and requirements that the shops must meet.